Travel Insurance

Protection from uncertain circumstances, travel delay or even loss of baggage when you travel across the world is easy and possible. Ajman Credit Union offers free Travel Insurance to all card holders when tickets are purchased using Ajman Credit Union Credit Cards.

Whether you travel for business or leisure, your Ajman Credit Union Credit Card, just like your passport, will always keep you protected.

Choose to keep your mind off worries and enjoy your trip with free Travel Insurance from Ajman Credit Union.

All you need to do is buy your tickets using Ajman Credit Union Credit Card. The following table illustrates the coverage and benefits associated with the travel insurance:

What do you mean by Travel Insurance?

It is a cover associated with your travel i.e. while traveling the Travel Insurance is a benefit available on your Platinum, Titanium & Gold Credit Card which offers indemnification to you for unforeseen eventualities.

What am I covered for?

The cover includes Personal Accidents, Emergency Medical Services, Baggage and Inconvenience Benefits as explained in the coverage and benefits table that can be claimed within maximum 180 days per travel trip beginning and ending at your home (United Arab Emirates - another country - United Arab Emirates).

What do you mean by Common Carrier?

Common carrier means any public transport by road, rail. Sea or air with a licensed carrier.

How do I enroll for the Travel Insurance Feature?

• All you need to do is purchase your travel tickets through Ajman Credit Union Credit Card and you get automatically enrolled to the program
• The cardholder should be of age between 18 and 75 years
• The credit card should be active

How much do I have to pay for the Travel Insurance?

It’s absolutely FREE subject to condition that the travel tickets are bought through Ajman Credit Union Credit Card.

What do I do in case of Emergency Medical Service is required while on travel?

Incidents which involve an emergency treatment abroad at a hospital or clinic (In the event of illness or injury of the insured occurring outside the usual country of residence) should be reported to the assistance company '' Afro Asian Assistance'' (AAA) as below:

The usual, customary, necessary and reasonable medical costs will be guaranteed provided AAA are contacted prior to the provision of such treatment and their authorization for such treatment is given.

What is the process for making claims under Travel Insurance?

• In the event of an event occurring that may give rise to a claim under this cover, the cardholder, or his legal / personal representative, should contact Ajman Credit Union Customer Service:
• Original invoices, receipts, official reports, tickets, agreements, credit cards slips or other documentary evidence will be required to be submitted in support of any claim
• Upon contacting Ajman Credit Union to report a claim, the cardholder should request a claim form, which should be returned to the concerned officers of Ajman Credit Union at cfd-chargeback@ajmancrunion.com on the earliest along with all required supporting documentation, claimants are advised to retain copies of all documents for their own reference
• It is highly advised that for raising a claim it should be within a month of the event, failure to do so may result in non-payment of the insured person’s claim

Note: All terms and conditions apply